Customer Support Expert

I am an experienced customer support team leader with an outstanding record of customer satisfaction. Having learnt the skill of customer interaction while providing tech support at Amazon, I also helped design and build up support departments at a number of eCommerce and startups program. Being a Zendesk expert I can help you identify and tackle areas where support agents can improve and customers can be better assisted. Whether you are looking for an experienced Zendesk admin, someone to train your support staff, or establish all support channels for your company, my professionalism and determination will make sure to keep your customers happy! That's our goal right?